Frequently Asked Questions
Everything you need to know about our signature fragrances and services.
What is the concentration of Eau de Poudel fragrances?
All our scents are crafted as Eau de Parfum (EDP), containing between 15% and 20% perfume oil for a long-lasting olfactory experience that lingers for 8 to 12 hours.
Are your products cruelty-free and vegan?
Yes, Eau de Poudel is committed to ethical beauty. We do not test on animals, and all our ingredients are 100% vegan-friendly and sustainably sourced.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 3-5 business days. International shipping varies by location but usually takes 7-14 business days.
Can I return a fragrance if I don't like the scent?
We offer a 30-day return policy for unopened and unused products. To ensure you love your scent before committing, every full-size bottle comes with a matching 2ml sample to try first.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How should I store my perfume to maintain its quality?
To preserve the integrity of the notes, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or shelf.